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PATCHED EMBROIDERY

Handcrafted Bags With A Personal Touch

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About Us

Hey there! I'm Shun and I run my business, Patched Embroidery, from my home studio in Las Vegas, NV. 

Every item is designed in house and one-of-a-kind. I make embroidered apparel hand-sewn makeup bags and totes with custom embroidered names, monograms & patches as well as key fob wristlets. I started sewing in 2012 as a self taught sewest. Then in 2019 I purchased my first single needle embroidery machine, which eventually lead me to purchasing a multi-needle machine to keep up with demand. My custom made items are perfect for gifts, bridal parties, teachers, travelers and that someone special.

Be sure you check out my YouTube channel, All Things Shun, where I post weekly tutorials, vlogs, business information and so much more. 

I look forward to making a personalized item for you. Thanks for stopping by!

 

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Shipping

Please allow up to 24-48 business hours after receipt of your payment for your order to be processed. You will be notified by email once your item has shipped. A USPS or UPS tracking number will be provided. Please check your spam folder. **Shipping timeframes are after the 24-48 business hour processing time.**

 

There are two shipping options:

1) USPS Priority Mail: 5 - 7 business days

2) USPS First Class Mail: 8 - 10 business days

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Return Policy

We have a 5 day return policy on physical products. If it has been more than 5 days since you received your order unfortunately we can not offer a refund or exchange. 

ALL CUSTOM MADE ITEMS SALES ARE FINAL! NO REFUNDS, NO EXCHANGES, NO EXCEPTIONS!! Please contact us if there are any issues with your order.

In a situation that an item is defective or damaged please email patchedembroidery@gmail.com so we can provide you with an order number. We suggest sending item(s) back with a tracking number via USPS, FEDEX, or UPS. We will not be responsible for items lost in transit. Once your item is inspected we will notify you by email if your exchange or refund has been approved.

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We receive, collect and store any information you enter on our website or provide us in any other way. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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